Privacy Policy

Last updated: March 30, 2026

1. Introduction

ProStart Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at prostartsolutions.com or use our services.

2. Information We Collect

We may collect the following types of information:

Information You Provide

  • Name, email address, phone number, and business name when you fill out our contact form
  • Project details and requirements shared during consultations
  • Payment information processed through secure third-party payment providers
  • Email address if you subscribe to our newsletter

Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or search terms that led you to our site
  • Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To prepare project proposals and communicate about ongoing work
  • To send invoices and process payments
  • To improve our website and services based on usage patterns
  • To send occasional marketing communications (only with your consent)
  • To comply with legal obligations

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption, and we use secure, reputable third-party services for email delivery, payment processing, and form submissions. However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

We may use the following third-party services that process your data:

  • Cloudflare Turnstile — for spam protection on our contact form
  • Resend — for sending email notifications from form submissions
  • Analytics tools — for understanding website traffic and usage patterns

These services have their own privacy policies governing how they process your data.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With third-party service providers necessary to deliver our services (hosting, email, analytics)
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us using the information below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for the duration of our business relationship. You may request deletion of your data at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact

If you have questions about this Privacy Policy or your personal data, please contact us:

ProStart Solutions

Galax, VA

Email: Jared@ProStartSolutions.com

Phone: (276) 207-8508